Last Updated: 31/12/2024
At Glad Pharmacy, we are committed to protecting and respecting your privacy. This Privacy & Data Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website and online services.
1. Information We Collect We may collect and process the following types of personal data:
- Full name
- Contact details (email, phone number, address)
- Date of birth
- Medical information relevant to our services
- Photographs uploaded through online forms (e.g., Pharmacy First forms)
2. How We Use Your Information Your information is used solely for the following purposes:
- Providing pharmacy and healthcare services
- Processing Pharmacy First form submissions
- Communicating with you about your queries or appointments
- Internal record-keeping and compliance with legal obligations
3. Data Storage and Security
- All personal details submitted through our website are securely stored in our database.
- Photographs uploaded through our online forms are securely stored in an encrypted Amazon S3 bucket owned and managed by Glad Pharmacy.
- We employ appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
4. Data Sharing
- We do not share, sell, or distribute your personal information to third parties unless required by law or with your explicit consent.
- All data is processed internally by Glad Pharmacy staff and authorized personnel.
5. Use of Cookies
- Our website uses cookies to enhance your browsing experience, improve website performance, and analyze traffic.
- Cookies are small text files stored on your device when you visit our website.
- You can manage your cookie preferences through your browser settings.
- By continuing to use our website, you consent to our use of cookies.
6. Your Rights You have the right to:
- Access the personal data we hold about you
- Request corrections to any inaccuracies
- Request deletion of your data where applicable
- Withdraw consent for data processing (where consent is the lawful basis)
To exercise these rights, please contact us at info@lowdhampharmacy.co.uk.
7. Changes to This Policy We may update this policy periodically to reflect changes in regulations or our services. Any updates will be posted on this page.
8. Contact Us If you have any questions about this Privacy & Data Policy or how we handle your data, please contact us at:
Glad Pharmacy info@lowdhampharmacy.co.uk 01159663228
Thank you for trusting Glad Pharmacy with your personal information. Your privacy is our priority.